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30% off coupon > Love30Imperial
We offer full buyer protection for up to 180 days from the date of purchase. If the product you received does not match the description on our website or is defective, you are eligible for a full refund.
1. Contact Us: If you believe the product you received is not as described or has an issue, please reach out to us within 180 days of purchase.
2. Evaluation:
Our customer service team will review your claim and may request photos or further details to better understand the issue.
3. Return Process:
Once your refund is approved:
4. Full Refund:
You will receive a full refund to your original payment method. This includes any shipping costs you may have paid.
We want you to shop with confidence, knowing that if there’s an issue, we will make it right. If you have any questions or concerns, please don’t hesitate to reach out to us at info@imperial-jewelry.us