Cancellation Policy

At Imperial Jewelry, we process orders as quickly as possible to ensure fast shipping. Once an order is placed, it cannot be canceled, modified, or changed.

Why Can’t I Cancel My Order?

• Orders are immediately sent for processing and fulfillment to ensure quick delivery.
• Once an order enters the system, it cannot be stopped or modified.

What If I Made a Mistake in My Order?

• If you accidentally entered incorrect details (such as the wrong shipping address or item selection), contact us immediately at info@imperial-jewelry.us.
• While we cannot guarantee changes, we will do our best to assist you if the order has not yet been processed.

What If My Order Is Canceled?

We may cancel an order in the following situations:

• The item is out of stock.
• There is an issue with payment processing.
• The order is flagged as a fraudulent transaction.

If your order is canceled by us, you will receive an email notification and a full refund to your original payment method.

Returns Instead of Cancellation

Since orders cannot be canceled after being placed, you may be eligible for a return after receiving your item. Please refer to our Return Policy for more details.

For any cancellation-related inquiries, contact us at info@imperial-jewelry.us.